Dear users, Welcome to Esolar.

We attach great importance to maintaining and protecting the personal information of our users. When you use the Esolar APP service, we may collect and use your personal information. This Privacy Statement is intended to explain how we collect, store, use or share your personal information. We hope you will read this Privacy Statement carefully so as to allow you to make an informed choice when necessary. If you use or continue to use the Esolar APP service, it means that you agree to our collection, storage, use and sharing of your personal information in accordance with this Privacy Statement. Please note that the decision to install or use the Esolar APP on your personal terminal is solely based on your free will. By checking “I have read and agreed to the content of the Privacy Statement” below, or by downloading, installing and using the Esolar APP, you have fully understood and agreed to all the terms of this Privacy Statement. Otherwise, please stop downloading, installing or using this app. By reading this Privacy Statement, we hope you understand the following content:

How We Collect and Use Your Personal Information

1.1 When you visit the Esolar APP, we will collect the following information about your browser or device: IP address currently used; request date and time; type, version and language of browser or device; and access status and action records. The functions to be invoked and data to be accessed for using specific services are only collected for the purpose of data security, service improvement and error analysis.

1.2 When you register an account, we may collect the following information: user name; email address and password; contact person; contact number; country; region; place of residence; postal code; and detailed address. The above information is collected to help you create an account and enable us to contact you as soon as possible in the event of an alert on your device in the future.

1.3 When you use the Monitoring function, we will collect the following information about the device you add to help you manage it: device ID; device parameters; device operation status; device location; and real-time power and power generation.

1.4 When you use the User Management function, you may need to provide personal information, including user name, phone number, email address and password, so that you can manage your users.

1.5 When you use location-based functions including weather information, you are required to provide the location information of the power station before use or the location information of your mobile device when creating a power station. Your personal information may contain sensitive information such as your race, religious belief, personal health status and sexual orientation. When you use our products or services, you may upload or publish such sensitive information in public channels. Please handle such sensitive information carefully. By voluntarily providing your personal sensitive information, you consent to our processing of your personal sensitive information for the purposes stated herein.

1.6 collection of personal information type: device identifier (IMEI, IDFA, Android ID, GID, Mac, OAID, Vaid, AAID, IMSI, Meid, UAID, SN, ICCID, SIM information) : Used to identify a unique user, ensure accurate delivery of push and accurate statistics of push information; Network Information (IP address, WiFi information, base station information, DNS address, DHCP address, SSID, BSSID) and location information (latitude and longitude) : Used to optimize network connection requests for SDK and Aurora servers, to ensure the stability and continuity of the service, while the implementation of regional push function; App list information (APP Crash Information, notification switch status, APP list and active status, APP page information, APP function event related information) : when a device has multiple APP push links active at the same time, we adopt merge link technology, randomly merge into a link, in order to save power and flow for users.

1.7 When using Account Settings and using the change avatar feature, you need to provide a new avatar image.

Why We Collect Your Personal Information To authenticate your identity to prevent fraud;

To identify your technical service requirements;

To identify the products and services that are suitable for you;

To provide products and services according to your requirements;

To comply with the requirements of the relevant laws and regulations.

How We Share Your Personal Information

3.1 Unless required by the applicable laws, the Esolar APP will not sell, rent, trade or otherwise transfer your personal data to any third party without your express permission.

3.2 For the following purposes, we may access, disclose and retain your personal data to the extent permitted by the law: to comply with the applicable laws or respond to the effective legal procedures of the authorities (including law enforcement agencies or other government agencies); to share necessary data with Esolar’s cooperating companies as a company policy; and to disclose data to authorized partners. As some services may be provided by Esolar’s partners, Esolar may share some personal data with its partners to better provide you with support. In case of possible future merger, acquisition, transfer or other actions in conducting our business, your personal information, relevant accounts and products and services purchased by you will be transferred along with our business.

Your personal information may be required to be disclosed under the following circumstances: When specified by the laws and regulations; When required by the decisions of judiciary authorities or legal proceedings; When decided by government departments or required by other competent organizations; To protect the legitimate rights and interests of Esolar or Esolar’s affiliates and other customers (such as paying off overdue accounts). Under the above circumstances, we will record the content, time, reason and object of information disclosure.

How We Store Your Personal Information In accordance with the provisions of the relevant laws and regulations, we will not transmit the above information overseas.

In case of the cross-border transmission of data, we will follow the relevant national regulations or seek your consent. We will store your personal information until you delete your account/account data or request the deletion of your personal data, unless otherwise specified by the relevant laws and regulations.

How We Protect Your Personal Information The security of your personal information is important to us. We strictly abide by the relevant laws and regulations and adopt reasonable and feasible measures recognized by the industry to protect your personal information, prevent the unauthorized access, disclosure, use and modification of your personal information, and avoid information damage or loss.

Esolar uses encryption technology such as the Transport Layer Security (TLS) Protocol to protect your personal data during transmission. When your personal data is stored, we use computer systems with limited access housed in facilities that adopt physical security measures. We will try our best to ensure the security of any information you send us. However, please understand that due to technical limitations and various malicious means in the Internet industry, it is impossible to always guarantee 100% information security. You have the obligation to protect your personal information, including user email, GPS location and other information, to avoid its disclosure.

You need to know and understand that the systems and communication networks you use to access our services may encounter problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly and not disclosing relevant personal information such as your account password to others.

How We Manage Your Personal Information We attach great importance to the management of your personal information and do our best to protect your rights to access, correct, delete and withdraw your consent and authorization to your personal information, cancel your account and make a complaint or report, thereby enabling you to protect your privacy and information security. Due to differences in operating systems, the following operation settings may be different. In addition, we may adjust the operation settings to optimize your use experience, so the following guidelines are for reference only.

6.1 Access Your Personal Information You have the right to access your avatar, user name, mobile phone number, email address and other basic information. Go to [Me] to query and access the relevant information.

6.2 Correct Your Personal Information You have the right to correct your avatar, user name, mobile phone number, email address and other basic information. Go to [Me - Account Settings] to do so.

6.3 Delete Your Personal Information If you need to delete your personal information, please contact our after-sales service staff to cancel your account according to the tips in [Me - Feedback] so that we can verify your request. You can also perform this operation through [Me - Settings - Account and Security - Cancel Account]. After this operation is performed, the data cannot be recovered and your personal information will be permanently deleted.

6.4 Cancel Your Account If you need to cancel your Esolar account, please submit a cancellation application in [Homepage - After-sales Information] so that we can verify your request. You can also perform this operation through [Me - Settings - Account and Security - Cancel Account]. After this operation is performed, the data cannot be recovered and your personal information will be permanently deleted. After your account is canceled, we will stop providing you with all Esolar products and services.

6.5 Withdraw Your Consent or Authorization In the process of providing services, we need you to grant us several device access permissions such as notifications, photo album, camera, Bluetooth, Wi-Fi, etc. You can turn off some or all permissions at any time in the settings of your device, thereby withdrawing your consent for us to collect your corresponding personal information. Permissions are displayed and closed in different manners on different devices and systems.

For details, please refer to the instructions and guidelines of the device and system developers. Terms of Use for Minors Our products and services are mainly intended for adults, and we do not knowingly collect any information from minors who use this app. If we become aware that we have collected the personal data of minors without obtaining the verifiable consent of their parents in advance, we will try to delete the relevant data as soon as possible. Changes We may modify and update this Privacy Statement from time to time. If major changes are involved, we will try to notify you through feasible channels and methods. In this case, if you continue to use our service, it means that you agree to be bound by the revised Privacy Statement. Our Statement The app may modify and update this Privacy Statement from time to time. If major changes are involved, we will try to notify you through feasible channels and methods. You are encouraged to access this Privacy Statement at any time to learn about the latest changes.

You can access this statement through “Me - Settings - Privacy Statement”. Last updated: February 8th, 2023